Privacy Policy
Effective Date: November 1, 2026 · Operated by GATOR PEST CONTROL INC
This Privacy Policy describes how GATOR PEST CONTROL INC ("Company", "we", "us", or "our"), operating the Nexo Asistance platform at https://nexoasistance.com, collects, uses, stores, and protects information when businesses and authorized users connect and use our software and Meta / WhatsApp Business API integrations.
1. Information We Collect
- Account & Business Information: Name, business email address, company name, and billing/contact information provided during registration.
- Meta & WhatsApp Business Integration Data: When you connect your account via Facebook Login for Business / WhatsApp Embedded Signup, we receive authorized tokens, WhatsApp Business Account IDs (WABA ID), Phone Number IDs, display phone numbers, and message templates strictly required to provide messaging functionality.
- Messaging Metadata & Content: Inbound and outbound customer support messages, media attachments, delivery statuses, and webhook events routed through the WhatsApp Business Cloud API on your behalf.
2. How We Use Information
- To provision, connect, and maintain your WhatsApp Business Account (WABA) and customer support inbox.
- To send, receive, and display customer communications initiated or authorized by your business.
- To maintain platform security, prevent abuse, troubleshoot technical issues, and comply with Meta Platform Terms and applicable laws.
3. Data Sharing & Third Parties
We never sell, rent, or trade personal data, Meta user data, or WhatsApp message content to third parties or advertisers. Data is transmitted only to Meta Platforms, Inc. (as required to operate the official WhatsApp Business Cloud API) and secure cloud infrastructure providers bound by strict confidentiality obligations.
4. Data Retention & Security
All API tokens and communications are transmitted over HTTPS/TLS and stored with restricted access controls. We retain integration data only while your account remains active or until you disconnect your WABA or request deletion.
5. User Rights & Data Deletion
You may disconnect your WhatsApp Business Account at any time or request complete deletion of your stored data by visiting https://nexoasistance.com/data-deletion or emailing support@nexoasistance.com. Verified deletion requests are processed within 48 hours.
6. Contact Us
GATOR PEST CONTROL INC (Nexo Asistance)
Apopka, FL 32703, United States
Phone: +1 (321) 253-1188
Email: support@nexoasistance.com