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Nexo Asistance
Cloud Customer Messaging

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Official WhatsApp Business Platform & Support Inbox

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Customer Support Inbox

● WhatsApp Cloud API Ready
Sarah Jenkins
+1 (321) 555-0194 · Ticket #4821
Hi! Could you confirm if my support ticket #4821 is resolved?
Hi! Could you confirm if my support ticket #4821 is resolved?
Endpoint: POST https://graph.facebook.com/v20.0/{phone_number_id}/messages (whatsapp_business_messaging)

WhatsApp Message Templates

Create and manage official WhatsApp templates via whatsapp_business_management.

Template NameCategoryLanguageBody PreviewMeta Status
appointment_confirmationUTILITYen_USHello {{1}}, your appointment on {{2}} is confirmed.APPROVED
welcome_customer_careUTILITYen_USWelcome to Nexo Support! Reply here with your ticket number.APPROVED

WhatsApp Embedded Signup (Tech Provider)

Launch Meta's official Embedded Signup flow to onboard a WhatsApp Business Account (WABA).

Connected WhatsApp Business Accounts

WABA NameDisplay PhoneConfiguration IDStatus
Nexo Support Official+1 (321) 253-11881754492748950976CONNECTED